First repair with us: up to $15 off the repair
$85 diagnostic, counted inside the repair you approve
$10 off a second appliance’s diagnostic
Ice makers · built into refrigerators
No ice since the power came back, cubes coming out hollow, or a drip where ice should drop? We fix the ice maker inside your Mukilteo refrigerator, test each part with a meter, and write one price first.
Booking
Tell us the machine and what it is doing, then where to come. We call back to set a two-hour window, Monday through Saturday.
Prefer to talk? (425) 905-3879 · Mon–Sat 8 a.m.–7 p.m. · Sunday closed
Ice makers · Mukilteo
On November 19 and 20, 2024, a bomb-cyclone windstorm left upward of 70,000 Snohomish County PUD accounts dark at its worst point. When the lights came back across the county, most refrigerators simply resumed humming. Plenty of ice makers stayed quiet. A module caught partway through its harvest can sit with the ejector arm frozen in place; a fill tube can ice solid while the freezer pulls back down; some control boards want a proper reset before they call for water again. In Mukilteo kitchens along Harbour Pointe Boulevard and near Chennault Beach, many with ice made in the door, an outage like that can leave a perfectly cold fridge with an empty bin. Outages aside, the city’s water tests near 12.5 ppm, so scale seldom gums up an inlet valve here.
Stopped ice here usually has one of a few causes. The fill tube freezes, most often because the freezer runs too cold or damp air slips past a door gasket. The water inlet valve weakens and lets in a trickle, making small or hollow cubes and sometimes dripping into the tube until it ices over. The module or its motor quits turning. Or the freezer itself runs too warm, from a frosted evaporator or a slow fan, and the module waits for a temperature it never reaches. One scenario: a side-by-side in a house off the Mukilteo Speedway has made no ice for days, though the door dispenser pours water normally. The technician melts the ice out of the fill tube, meters the ice-maker coil on the dual valve, finds it open, and replaces the valve.
Symptoms
| What you notice | Usually behind it | What we do on the visit |
|---|---|---|
| Empty bin ever since a power outage | Module stalled mid-harvest, or a control waiting for a reset | Force a test harvest and meter the module motor |
| Cubes small, hollow or stuck together | Tired inlet valve, or a filter past its life | Check flow at the valve; swap an overdue filter |
| Ice on the fill tube, mold left dry | Tube frozen by a dripping valve or warm air | Thaw the tube, find the drip, fix the cause |
| Ice maker idle, freezer soft | Frosted evaporator or a sluggish freezer fan | Pull the rear panel; meter defrost parts and fan |
| Dispenser pours water, ice maker silent | Open ice-maker coil on a dual valve, or a failed module | Meter each valve coil, then the module, separately |
Calls in Mukilteo
Chennault Beach · empty bin after the storm
A French-door refrigerator near Chennault Beach came back after the November 2024 outage with lights, cold air and no ice. The ejector arm sits halfway around, locked in cubes that never released. The technician thaws the mold and forces a test harvest; the module motor hums but stalls under load. A new ice maker assembly goes in, and the mold fills and harvests while the technician watches.
Harbour Pointe Boulevard · clumped ice in a drawer
Ice in the bottom-freezer drawer of a home along Harbour Pointe Boulevard keeps fusing into one block. The technician finds the drawer gasket folded at a corner, letting damp kitchen air in to frost the bin, so cubes thaw and refreeze together. A new gasket goes on, the bin is emptied and dried, and the freezer temperature is confirmed before the visit wraps up.
Near Paine Field · new filter, no ice
Days after a new water filter went into a refrigerator near Paine Field, the ice stopped and the dispenser slowed to a dribble. The technician finds the filter not fully seated, so water is barely passing. Once it is reseated, flow returns, and a test fill confirms the ice maker works. No part is needed, and the visit costs $85 alone.
On the visit
The technician checks the freezer before the ice maker. A thermometer goes in, because most modules will not cycle until the mold is cold enough, and a warm freezer means the real problem lives in the defrost system or the fans. Next comes the water: flow at the dispenser, the age and seating of the filter, and the household supply valve behind the cabinet. Then the fill tube is checked for ice, and the valve coil that feeds the ice maker is metered on its own. At the module, a forced harvest shows whether the motor turns, the mold heater frees the cubes and the shutoff arm or sensor resets. On models whose ice maker lives in the fresh-food door, the door seal and the compartment fan get extra attention, since they keep that box frozen.
Ice makers in Mukilteo mostly sit inside French-door, side-by-side and bottom-freezer refrigerators from Maytag, KitchenAid, GE, Frigidaire, LG and Whirlpool, with built-ins from Thermador, Café and Bosch in remodeled kitchens and older Kenmore and Amana units in garages and rentals. We repair the ice maker that is part of a refrigerator; a standalone ice machine is not something we take on. Door-mounted units on French-door models have their own weak points, because a small fan and a door seal are all that keep them frozen. Condo owners should know where the supply line’s shutoff valve is before we arrive. Billing works like this: once you okay the repair, your $85 diagnostic counts as part of it; choose not to, and $85 pays for the visit with nothing added.
FAQ
An outage can catch the module mid-harvest, leave the ejector arm frozen in a half-turned mold, or freeze the fill tube while the freezer recovers. Some boards also need a full reset. Let the freezer run a full day to get properly cold, see that the arm or switch is set to make ice, and if the bin stays empty, book a visit and we will test it.
No. At around 12.5 ppm the water leaves almost nothing behind, so a scaled-up inlet valve or a crusted mold is unusual here. When cubes come out small or cloudy, an overdue filter, weak household pressure or a tiring valve is a likelier explanation. Changing the filter on schedule and making sure it seats fully prevents a good share of the slow-fill calls we get.
Confirm the ice maker’s switch or bail arm is on, the freezer is cold enough to keep ice cream firm, and the water filter is seated and not overdue. Look behind the refrigerator for a kinked supply line and confirm the household valve is open. Stop there: panels, wiring and the valve itself are for the technician, who can test them safely.
No. Our work covers the ice maker that comes as part of a refrigerator or freezer, wherever it sits: freezer compartment, freezer drawer or fresh-food door. Freestanding and undercounter ice machines, along with commercial equipment, are outside what we service. If you have one of those alongside a refrigerator ice maker, we can still take care of the refrigerator side.
Rarely. The ice maker assembly, inlet valve and fill tube heater are separate parts, and replacing one is a fraction of what a new refrigerator runs. It becomes a fair question only if the cabinet itself is in trouble, say a sealed-system fault on an older unit. The technician tells you what the meter shows and puts the repair in one written price so you can weigh it.
Yes. If this is your first repair with us, tick the first-repair box on the online request or say so when you phone, and up to $15 comes off the repair price. That reduction comes off the repair, never the diagnostic, and you will see it reflected on the written price.
More repairs in Mukilteo
Ice Maker Repair nearby
Parts behind these calls
Book the $85 diagnostic visit
If the ice maker in your Mukilteo refrigerator needs a repair you accept, the $85 diagnostic is already inside that price; if you pass, $85 is the full charge.